Returns Policy

You have the right to cancel your order without giving a reason within 14 days from the day you receive it. After cancellation, you have another 14 days to return your product. You will then receive a refund of the full order amount, including the original shipping costs. Only the cost of returning the product from your address to our webshop is at your own expense. These costs are approximately €7.25 per parcel. Please check your carrier’s website for the exact rates.

If you exercise your right of withdrawal, the product must be returned unopened, with all supplied accessories and, where reasonably possible, in its original condition and packaging. If the product has been opened or damaged, or if the packaging is damaged more than necessary to assess the product, we may deduct the resulting loss in value from your refund. Please handle the product with care and make sure it is properly packaged when returned.

To exercise this right, please contact us at info@bybjorn.nl. We will refund the amount due within 14 days of receiving your return notification, provided that the product has been returned to us in good condition.